Ring mentions this can work with gates and doors, and other types of state changes as defined by users. So you can, for instance, use a still of your garage door closed as captured by your Ring, and a still of it open, and teach it to differentiate between those two states and alert you about state changes when they happen. Those are going to be available to anyone with Ring Video Doorbell Pro 2 and Ring Video Doorbell (2020 model year) devices with roll-out starting today - provided you have a Ring Protect Plan.Ĭustom Event Alerts apply for Spotlight Battery Cam users, again provide they have a Ring Protect Plan, and will offer a bit more custom flexibility. So you could set it up to watch your front step or your porch, for instance, and get an alert about anything Amazon (for instance) drops off there. Package Alerts do exactly what they say, offering you the ability to specify a zone of your choosing and get an alert anytime a package is present in that zone. Ring has a lot of pretty flashy announcements this year, including its flying drone actually shipping, but the news that might be the most useful to most of its users is the introduction of new smart alerts, including Package Alerts and Custom Event Alerts. They also have to have an outdoor, hardwired video doorbell or security cam from Ring in place in order to use the program, and it's going to be available on an invite-only basis starting later this year. There's no word on specific pricing here, but it sounds like it's going to be a premium since it requires that a user have a professional monitoring plan in place already. Finally, any Privacy Zones set up by a user are hidden for monitoring agents, and the Ring app also shows live when Virtual Security agents are monitoring feeds, and any past Live Views seen by the agents will also be clearly marked. They can only see real-time videos via Live View, when a motion event is detected, and videos are not saved for download or any other use by the agents. Agents also can't activate the cameras unless they're green lighted to be monitored in either Home or Away mode as specified by a user. Ring is quick to point out the ways in which Virtual Security Guard remains wholly within the control of the individuals subscribing cameras are opted out by default, for instance, so that a user selects which will be monitored and when. Rapid Response personnel will keep an eye on the Ring camera and doorbell feeds you specify if you're a member, responding to motion alerts and providing interventions including triggering sirens and lights, using two-way talk features and even escalating to actually dispatching emergency services should they judge that that's required. Ring's Power Pack accessories can be attached to the base station to keep the internet up and running in case of a power outage, too.īasically, this adds an additional level of scrutiny in terms of professional monitoring, through a partnership with monitoring company Rapid Response. Ring Alarm Pro also includes 24/7 backup internet thanks to 3GB of included cellular data use per month, with extra data available at $3/1GB. The base station doubles as a Wi-Fi 6 router that is mesh capable for linking up to other modern Eero hardware (which is some nice consumer brand synergy for another Amazon acquisition). Ring Alarm Pro is an upgraded home security system suite that includes a base station with Eero built-in. They also have a new service offering called 'Virtual Security Guard' that basically keeps an eye on your Ring feeds the way you would in case you can't, and they're improving alerts on their existing doorbells and cameras with smarter event recognition. Ring is just one part of Amazon's annual devices and services event this year, but they're bringing a lot of updates, including a new Pro Alarm suite that includes refreshed hardware and integrated Eero Wi-Fi 6 router capabilities.
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